Managed AI Resilience
Resilience isn't a project that ends — it's a discipline that runs. We operate the monitoring, testing, and reporting that keeps your AI estate provably recoverable, quarter after quarter.
What's included
The Operate and Optimize phases, delivered as a service
Everything maps to phases 6–8 of the Keep The LLM On Framework: Test, Operate, Optimize.
Availability & latency monitoring
Continuous measurement of every inventoried AI service — provider status, response latency, error rates, and degradation detection.
Cost & quota monitoring
Usage, spend, and rate-limit tracking with alerting before quota exhaustion or cost anomalies become business events.
Quarterly recovery testing
Scheduled failover drills — vendor outage, throttling, network loss — with pass/fail results and remediation tracking.
Model change management
We track vendor deprecation schedules, validate your prompts and evaluations against replacement models, and manage migrations.
AI incident response
When an AI service fails, a runbook executes: failover initiation, stakeholder communication, and post-incident review.
Executive AIR reporting
A quarterly report your board can read: AI Availability Scores, test results, incidents, and maturity progression.
Service tiers
Sized to your criticality, not your headcount
Essential
From $8K/mo
Organizations at maturity Level 2–3 with a handful of critical AI services.
- Business-hours monitoring
- Semi-annual recovery testing
- Quarterly executive report
- Model deprecation tracking
Professional
From $20K/mo
Operational AI estates where availability directly affects revenue or service delivery.
- 24/7 monitoring and alerting
- Quarterly recovery testing
- AI incident response runbooks
- Cost and quota management
- Quarterly executive briefing
Enterprise
To $50K/mo
Mission-critical AI at maturity Level 4–5, with regulatory or board-level reporting requirements.
- Everything in Professional
- Dedicated AIR architect
- Monthly testing cadence available
- Compliance-aligned documentation
- Board presentation support
Managed AI Resilience requires a completed AIR Assessment — we can't operate what hasn't been inventoried.
Start with the Assessment
Managed services begin where the Assessment ends: with a complete inventory and tested recovery objectives.